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Unlock your phone with a PUK code

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Find and enter the PUK code, then choose a new PIN code to unlock a locked SIM card.

What to remember

Feature coming soon

Key Point

  • Find the PUK code associated with the SIM card.
  • Enter the PUK code on the phone.
  • Confirm the PUK code.
  • Choose a new PIN code.
  • Enter the new PIN code a second time to confirm it.

What to prepare

  • The phone containing the locked SIM card.
  • The PUK code associated with this SIM card.
  • A new PIN code.

Important Notice

  • Do not confuse the PIN code with the PUK code.
  • Use the PUK code associated with the locked SIM card.
  • Enter the same new PIN code when confirming it.

To understand

  • SIM card = card that allows you to use your mobile phone plan
  • PIN code = code that protects access to the SIM card
  • PUK code = code that unlocks a locked SIM card